1. Overview & Commitment
Emerlixa Technologies (“Emerlixa”, “we”, “us”, or “our”) operates this website and provides custom software development, artificial intelligence solutions, and digital transformation consulting. We are committed to maintaining the highest standards of confidentiality, transparency, and data privacy for our clients, prospects, and site visitors worldwide.
This Privacy Policy describes how we collect, store, protect, and utilize information collected through our website, communication channels, and client collaboration portals.
2. Information We Collect
We collect only the information necessary to evaluate and fulfill commercial software engagements:
- Direct Inquiry Data: When you submit a project enquiry or schedule a consultation, we collect your name, business email address, phone number, company name, service interests, estimated budget, target timeline, and project description.
- Technical Logs: Our hosting infrastructure logs standard server diagnostic data, including anonymized IP addresses, browser user-agents, operating system types, and timestamped page visits to ensure site security and prevent abusive traffic.
- Client Deliverable Data: During active project engagements under contract, technical specifications, repository access, and architectural diagrams are handled under separate, legally binding bilateral Non-Disclosure Agreements (NDAs).
3. Our AI Data Isolation & Zero-Retention Commitment
When developing AI solutions, machine learning pipelines, or Large Language Model (LLM) integrations for your organization:
- Your proprietary enterprise documents, source code, and customer records are never shared with or used to train third-party foundation models.
- We configure zero-retention enterprise API endpoints where foundation model providers do not store prompt inputs or output completions.
- Vector embeddings and knowledge retrieval data remain strictly isolated inside your own secured cloud infrastructure or private VPC.
4. How We Use Collected Data
We use your information exclusively to:
- Respond to consultation requests and generate technical project estimates.
- Prepare, execute, and service software development contracts and SLAs.
- Maintain operational integrity, diagnose security vulnerabilities, and prevent spam.
- Comply with applicable legal, accounting, and corporate obligations in India and international jurisdictions.
We do not sell, rent, monetize, or broker personal or corporate information to third-party data brokers or advertising networks.
5. Data Security & Storage
We implement industry-grade technical and organizational safeguards:
- All web transmission is encrypted using Transport Layer Security (TLS 1.3).
- Contact submissions are validated, sanitized, and stored with restricted access.
- Internal access to client files is governed by strict role-based access controls (RBAC) and multi-factor authentication (MFA).
6. Your Data Rights
Depending on your jurisdiction (including the EU GDPR, UK GDPR, and India's Digital Personal Data Protection Act), you have the right to request access to your personal data, request corrections, or request complete deletion of contact records from our systems. To exercise these rights, email us at info@emerlixa.com.
7. Contacting Our Data Privacy Team
If you have questions or concerns regarding our privacy practices or security measures, please contact our administrative desk:
Entity: Emerlixa Technologies Private Limited
Attention: Privacy & Compliance Officer
Email: info@emerlixa.com
Telephone: +91 9167197397
Address: S-8, Fantasia Multiplex & Entertainment Complex, Plot No. 47, Sector 30A, Vashi, Navi Mumbai – 400703, Maharashtra, India